Contact ACS Benefit Services
ACS Benefit Services
5660 University Parkway 5th Floor
Winston-Salem, NC 27105
Phone & fax
Local: (336) 759-2013
Toll Free: (800) 849-5370
Fax: (336) 759-0404
for plan members
For member questions about claims, please call the phone number located on your ID card or on your Explanation of Benefits (EOB).
For provider questions about claims, please call the phone number located on the participant’s ID card or on your Explanation of Payment (EPP).
Fax: (336) 714-1140
Requests for Stop-Loss Proposals:
Eligibility / COBRA Information:
FSA, HRA and HSA Information:
Fax: (336) 714-1450
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